Real Estate Management (UK) Limited has appointed Derek Rossenrode as General Manager of Shard Quarter

Derek will be responsible for driving service excellence in operations and facilities management for the occupiers and visitors of Shard Quarter, which includes The Shard, The News Building and the new residential building currently under construction, Shard Place.

Derek joins REM from Savills Management Resources where he was Property & Retail Director for Argent’s mixed-use scheme at King’s Cross. Prior to this, Derek oversaw development of the prestigious Green Park business park in Reading, as Client Services Director, having spent several years with CBRE as General Manager of Birmingham’s iconic landmark, The Cube. Derek  has extensive retail and service led experience following his time in retail management working for the Edcon group based in Southern Africa, he has held numerous operational management positions including taking a lead role at Bicester Village (Value Retail) and at Parkway Shopping Centre in Newbury as Centre Director.

“I am delighted to be joining the Shard Quarter team. Home to a diverse range of businesses and visited by thousands every day, Shard Quarter presents a unique and exciting opportunity. I bring with me experience gained within retail, major tourist destinations and commercial office estate management environments. As part of the Shard Quarter team I will ensure delivery of service excellence.”
Derek Rossenrode
General Manager of Shard Quarter
“Derek brings a wealth of specialist knowledge and professional experience that will prove invaluable as we maintain and develop service standards, putting the customer at the very heart of operations.”
Kay Harvey
Head of Property Management, REM